Wiggin / Voehl / Popovich A Handbook for Facilitating Process Improvements in Healthcare

Increasing Patient Flow and Safety While Reducing Healthcare Costs
1. Auflage 2017
ISBN: 978-1-4822-4321-5
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 300 Seiten

Describing how to facilitate Lean Six Sigma (LSS) in healthcare environments, this book focuses on the development and application of effective meeting/team facilitation skills in a Lean Six Sigma Healthcare environment, Coverage of facilitation skills and strategies are based on the International Association of Facilitators (IAF) and American Society for Quality (ASQ) competencies. Filled with case studies and practice exercises, the book includes reference sources, toolkits, meeting templates, and frameworks for effectively deploying LSS improvement methods in healthcare environments.

Zielgruppe

Healthcare professionals, administrators, and consultants.

Autoren/Hrsg.

Wiggin, Hal

Voehl, Frank

Popovich, Edward

Barach, Paul

Fachgebiete

• Medizin | Veterinärmedizin Medizin | Public Health | Pharmazie | Zahnmedizin Medizin, Gesundheitswesen Krankenhausmanagement, Praxismanagement
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Fertigungsindustrie

Inhaltsverzeichnis

Need for Lean Six Sigma in Healthcare
The Notion of Improving Patient Flow
What Is Patient Safety and How Can It Be Improved
The Social System
The Management System
The Technical System
Change and Management = Facilitating Change Management
Helping It Come Alive: Practical Examples of Facilitated Process Improvements
Conclusions: Where to Now? The Quality Journey and Road Ahead