Turpin Introduction to Hospitality and Tourism Management

A Contemporary Approach
1. Auflage 2025
ISBN: 978-1-3986-2226-5
Verlag: Kogan Page
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 440 Seiten, Accessible EPUB

Combining critical theory with real-world insights, this introductory-level textbook provides a modern, inclusive approach to the hospitality and tourism industry.

As the industry rapidly evolves with significant shifts in demographics, technology and global interconnectedness, Introduction to Hospitality and Tourism prepares undergraduate Tourism and Hospitality students to navigate these changes in their future careers by providing a solid foundation in core principles while highlighting the importance of embracing innovation.

This textbook offers a practical overview of the key facets of the hospitality, tourism and events industry, with:

- Food and beverage, lodging, tourism, events, entertainment and recreation, wellness and health, and managed services
- Service excellence, marketing, human resources, finance, risk management, operations, and infrastructure
- Real-world examples and insights spanning global brands and niche sectors-from Walt Disney World, Marriott, and Compass Group to NetJets, Cleveland Clinic, and Red Rocks Amphitheatre

Introduction to Hospitality and Tourism includes in-text learning features such as scenario-based exercises and reflective questions to help students apply hospitality and tourism industry theory to practice. Online resources include PowerPoint lecturer slides, blog posts and videos featuring practitioners, and additional exercises and reflective questions.

Autoren/Hrsg.

Turpin, Annemarie

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe
• Technische Wissenschaften Sonstige Technologien | Angewandte Technik Hotel und Gastronomie 

Inhaltsverzeichnis

Chapter - 01: Foundations of hospitality and tourism; Chapter - 02: The core of hospitality - human interaction, connectivity, and service; Chapter - 03: Cultural diversity and intersectionality in hospitality and tourism; Chapter - 04: Core business functions - service, sales, and people; Chapter - 05: Core business functions - finance, risk, and infrastructure; Chapter - 06: Career exploration in hospitality and tourism; Chapter - 07: Managed services in hospitality; Chapter - 08: Events; Chapter - 09: The tourism industry; Chapter - 10: Lodging; Chapter - 11: The food and beverage industry; Chapter - 12: Entertainment and recreation; Chapter - 13: Intersection of the wellness and health industry with healthcare; Chapter - 14: Resilience in hospitality and tourism;

Über Autor(innen)

Turpin, Annemarie
Annemarie M. Turpin is a Clinical Assistant Professor and Director of the Hospitality Management Advisory Board at The Ohio State University, USA. With over three decades of industry experience, she has held leadership roles with Marriott and Starwood Hotels & Resorts, including in general management, hotel operations, training and development. She has been recognized as General Manager of the Year by the Ohio Hotel and Lodging Association and Fairfield Inn by Marriott.