Sharma | The Routledge Companion to Tour Guiding | Buch | 978-1-032-98892-4 | sack.de

Buch, Englisch, 240 Seiten, Format (B × H): 174 mm x 246 mm

Sharma

The Routledge Companion to Tour Guiding


1. Auflage 2025
ISBN: 978-1-032-98892-4
Verlag: Taylor & Francis Ltd

Buch, Englisch, 240 Seiten, Format (B × H): 174 mm x 246 mm

ISBN: 978-1-032-98892-4
Verlag: Taylor & Francis Ltd


This comprehensive handbook offers an in-depth exploration of both the theoretical and practical dimensions of tour guiding as a profession. It provides readers with valuable insights into examining the key and dynamic role of tour guides in the tourism industry and the evolving expectations of modern travelers. Enriched with global case studies spanning a diverse range of niche tours offered as tourism products around the world, the book highlights emerging trends and the importance of continuous skill development in the profession. It covers topics such as pre-tour preparations, the art of effectively opening and closing tours, engaging narration at attractions, the importance of technology for tour guides and the nuances of managing diverse groups. Additionally, it delves into the growing practice of virtual tour guiding and offers practical guidance on addressing guest inquiries, managing grievances, and handling emergencies besides addressing the new emerging trends in the field of tour guiding.

This companion is designed for students and educators in tourism, travel, and hospitality management programs worldwide. It serves as a valuable training manual for national, regional, and local tourism authorities, as well as tour operators and travel agencies. Furthermore, both seasoned professionals and aspiring tour guides will find it an essential reference to refine their skills and stay updated with contemporary best practices.

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Zielgruppe


Postgraduate and Undergraduate Core


Autoren/Hrsg.


Weitere Infos & Material


The introduction stage

Chapter 1: Introduction to Tour Guiding

Chapter 2: Aspects of Tour guiding

Chapter 3: Competencies to be a tour guide

Chapter 4: Conventional Tour Guides Chapter 5: Specialized Tour Guides Chapter 6: Niche Tour Guides

Chapter 7: Responsibilities of a Tour Guide

Chapter 8: Tour Guides as Tour Leaders

Chapter 9: The Stages of Tour Guiding

The planning stage

Chapter 10: Training of Tour Guides

Chapter 11. Pre-tour Preparations for a tour guide

Chapter 12: Understanding Different Segments of Travelers

Chapter 13: Understanding Linkages of Tour Guides

Chapter 14: Understanding the Art of Opening and Closing a Tour

Chapter 15: The Art of delivering a commentary

Chapter 16: Practices to be a world-class tour guide

The Execution Stage

Chapter 17: Guiding at Attractions

Chapter 18: Guiding at Heritage Sites

Chapter 19: Guiding at a Museum Chapter 20: Guiding at a Religious Site Chapter 21: Guiding through Cultural Experiences

Chapter 22: Guiding through Curated Experiences

Chapter 23: Guiding  through Factory & local demonstrations tours

Chapter 24: Guiding on a coach

Chapter 25: Guiding on Walking Tours

Chapter 26: Guiding on a Biking Tour Chapter 27: Guiding ON Nature Tours

Chapter 28: Guiding on Hiking Tours

The Management stage

Chapter 29: Handling Group Dynamics

Chapter 30: Handling Questions

Chapter 31: Handling challenging tourists

Chapter 32: dealing with Grievances

Chapter 33: Managing cultural shock

Chapter 34: Handling Emergency situations

The transformational stage

Chapter 35: Role of Technology for Unforgettable Journeys

Chapter 36: Redefining Travel: Women as Tour Guides

Chapter 37: Responsible Guiding

Chapter 38: CHAPTER 38: Becoming Job Worthy

Chapter 39: A GUIDE TO TOUR GUIDE’S Self -care

Chapter 40: contemporary trends in tour guiding


Shailja Sharma, BBA (Management), MBA (Marketing), MTM, Ph.D., UGC (NET & JRF) is currently working as Assistant Professor at the Indian Institute of Tourism and Travel Management (IITTM) at the Noida, India campus of the Institute. She is a certified trainer by the World Federation of Tourist Guide Associations (WFTGA), London, and has been instrumental in training over 3000 tour guides and leaders. Sharma has played a key role in the development of the ‘Fundamental Glossary for Tourism’ by the Commission of Scientific and Technical Terminology, Ministry of HRD, Government of India, and has contributed as an expert reviewer for the NCERT book on tour guiding for Class 12. She has also contributed significantly to the design and development of Massive Open Online Courses (MOOCs) for IGNOU under the initiative of Ministry of Human Resource Development (MHRD), expanding the reach of quality education in tourism to a global audience through digital platforms.



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