Stakeholder Management and Value Co-creation in Museums

Cases from Poland
1. Auflage 2025
ISBN: 978-1-032-93505-8
Verlag: Routledge

Buch, Englisch, 246 Seiten, Format (B × H): 157 mm x 235 mm, Gewicht: 512 g

Reihe: Routledge Studies in Central and Eastern European Business and Economics

This book presents an innovative approach to the strategic management perspective in the museum context.

Due to the dynamic political, social, and economic challenges, museums increasingly have to apply a business-oriented perspective, yet this issue is analysed in a fragmented way. Thus, drawing from extensive literature reviews and previous studies, this multiple-case study delves into the dynamic of relationship management and value co-creation processes within a multi-stakeholder approach. While there is a growing interest in museum management, many current studies are static and fragmented, focusing mainly on visitors’ perspectives. In contrast, the presented research employs a dynamic approach to stakeholder management and value co-creation. As value creation and delivery intersect throughout the value co-creation process, the research perspective should go beyond the final recipients and the final value delivery. This was one of the concluding points. This study also considers changes in the strength of relations, the interdependence of museums’ main activity areas, and the dynamic of stakeholder salience.

The presented exploration results can be interesting and relevant to museum practitioners and other people working in the culture sector, as well as to scientists and academics in the management field.

The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC BY-NC-ND) 4.0 license.

Zielgruppe

Postgraduate

Autoren/Hrsg.

Sawczuk, Magdalena

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
• Wirtschaftswissenschaften Betriebswirtschaft Management Strategisches Management
• Interdisziplinäres Wissenschaften Wissenschaft und Gesellschaft | Kulturwissenschaften Museumskunde, Materielle Kultur, Erinnerungskultur

Inhaltsverzeichnis

Chapter 1. The Museum Context of Stakeholder Relationship Management and Value Co-creation: An Introduction Chapter 2. Value co-creation in the management theory from the museum's perspective Chapter 3. Stakeholder theory in the strategic management of museums Chapter 4. The Museum Context of Stakeholder Relationship Management and Value Co-creation: Methodology of the Study Chapter 5. The museum’s relationship with its stakeholders Chapter 6. Co-creation of value by a museum and its stakeholders Chapter 7: The Museum Context of Stakeholder Relationship Management and Value Co-creation: Conclusions

Über Autor(innen)

Magdalena Sawczuk is an assistant professor at the Jagiellonian University in Kraków, Poland (Faculty of Management and Social Communication, Institute of Entrepreneurship).