Working Through Conflict

Strategies for Relationships, Groups, and Organizations
9th Auflage
ISBN: 978-0-367-46147-8
Verlag: Taylor & Francis

Buch, Englisch, 368 Seiten, Format (B × H): 178 mm x 254 mm, Gewicht: 695 g

This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice.

Covering a range of conflict settings, including interpersonal, group, and organizational conflicts, it includes an abundance of real-life case studies that encompass a spectrum of theoretical perspectives. Its emphasis on application makes it highly accessible to students, while expanding their comprehension of conflict theory and practical skills. This new edition features a new chapter presenting key principles students can practice to become more skillful at managing conflict, a wealth of up-to-date research and case examples, suggested readings and video resources, and integrated questions for review and discussion.

This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs.

An accompanying instructor's manual, including suggested assignments, cases, exercises, and test questions, can be found at www.routledge.com/9780367461478 under Instructor and Student Resources.

Autoren/Hrsg.

Folger, Joseph P

Poole, Marshall Scott

Stutman, Randall K

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Management: Führung & Motivation
• Sozialwissenschaften Medien- und Kommunikationswissenschaften Kommunikationswissenschaften
• Rechtswissenschaften Allgemeines Verfahrens-, Zivilprozess- und Insolvenzrecht Zivilprozessrecht Streitschlichtung, Mediation
• Wirtschaftswissenschaften Betriebswirtschaft Management
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility Unternehmenskultur, Corporate Governance
• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie

Inhaltsverzeichnis

1. Communication and Conflict 2. The Inner Experience of Conflict 3. Conflict Interaction 4. Conflict Styles and Strategic Conflict Interaction 5. Power: The Architecture of Conflict 6. Face-Saving 7. Climate and Conflict Interaction 8. Managing Conflict 9. Third Party Intervention 10. Working Through Conflict

Über Autor(innen)

Joseph P. Folger is Professor of Adult and Organizational Development at Temple University. He is Co-founder and current President of the Institute for the Study of Conflict Transformation.

Marshall Scott Poole is the David L. Swanson Professor of Communication, Senior Research Scientist at the National Center for Supercomputing Applications, and Director of I-CHASS: The Institute for Computing in the Humanities, Arts, and Social Sciences at the University of Illinois, Urbana-Champaign.

Randall K. Stutman is the Managing Partner of CRA Inc., a global leadership and communication consulting firm headquartered in Radnor, Pennsylvania. He is also the founder of the Admired Leadership Institute.