Cross-Cultural Knowledge Management

Fostering Innovation and Collaboration Inside the Multicultural Enterprise
2012
ISBN: 978-1-4899-8572-9
Verlag: Springer

Buch, Englisch, Band 11, 166 Seiten, Previously published in hardcover, Format (B × H): 155 mm x 235 mm, Gewicht: 277 g

Reihe: Innovation, Technology, and Knowledge Management

Cross-cultural knowledge management, an elusive yet consequential phenomenon, is becoming an increasingly essential factor in organizational practice and policy in the era of globalization.  In order to overcome culturally shaped blind spots in conducting research in different settings, this volume highlights how the structuring of roles, interests, and power among different organizational elements, such as teams, departments, and management hierarchies (each comprised of members from different intellectual and professional backgrounds), generates various paradoxes and tensions that bring into play a set of dynamics that have an impact on learning processes.

 In this context, such questions often arise: How is knowledge shared in the multicultural organization? What problems and issues emerge? How do different mentalities affect people’s responses to new knowledge and new ideas? How can knowledge-sharing processes be improved? Under which conditions do ideas generated by units or groups of different cultural traditions have a chance of being heard and implemented?

 

Such questions translate into an investigation of potential managerial dilemmas that occur when different but equally valid choices create tensions in decision making. The authors draw from experiences working with a wide variety of organizations, and insights from such fields as sociology and psychology, to shed new light on the dynamics of knowledge management in the multicultural enterprise.  In so doing, they help to identify both obstacles to successful communication and opportunities to inspire creativity and foster collaboration.  The authors note that in order to enable organizations to transfer knowledge effectively, mechanisms for dispute settlement, mediation of cultural conflict, and enforcing agreements need to be in place.

Zielgruppe

Research

Autoren/Hrsg.

Del Giudice, Manlio

Della Peruta, Maria Rosaria

Carayannis, Elias G.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Forschung & Entwicklung (F&E), Innovation
• Wirtschaftswissenschaften Betriebswirtschaft Management Wissensmanagement
• Wirtschaftswissenschaften Betriebswirtschaft Management Internationales Management
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility Multinationale Unternehmen

Inhaltsverzeichnis

Cross Cultural Knowledge Management: Definition, Nature, and Significance

Professional identities and organisational evolution: paradoxes of new individualism

Culture, personality and patterns of behavior in multicultural teams

The different aspects and the development of intercultural competence

Inter-/cross-cultural issues in international business

Global shifts in values and norms
National differences in knowledge management

Managing cultural diversity
Improving cultural fit

Reflections on the dynamics of the field and challenges for the future