E-Book, Englisch, 136 Seiten
ISBN: 978-1-5439-4624-6
Verlag: BookBaby
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Chapter 2 Mindset for Promotion Contemplation stage of the First-Time Manager Promotion to manager is the result of years of hard work and is also the start of a new journey. Transforming from individual producer to manager is the most difficult challenge first time manager’s face. Roughly half of new managers fail. Are you a good candidate for a management position? Is promotion to management what you want and what the organization needs? Consider a potential promotion to management one year in advance. The future potential managers can have informal discussions, and job shadowing with current managers. These informal discussions are with an experienced manager. These discussions include real life first time manager predicaments: The positive and negative aspects of managers, transition to management, and management career. Job shadowing includes specific management duties that may occur. These activities give a realistic view of what management demands during difficult times. Determination Stage of First-Time Manager Do line level managers contribute to organizational success? Many employees prefer to hide in an empty conference room instead of risk the prospect of promotion. Organizations value first level managers. In retail companies, store management is the strongest single driver of employee engagement. This influences customers, quality, and sales. The manager is a powerful source of competitive advantage for the company. The determination stage begins when employees seek promotion to management. Participation in these activities takes place a year before the potential promotion. The future potential manager evaluates the roles and responsibilities of management. The future potential managers can have informal discussions, and job shadowing with current managers. These informal discussions are with an experienced manager. These discussions include real life first time manager predicaments: The positive and negative aspects of managers, transition to management, and management career. Job shadowing includes specific management duties that may occur. These activities give a realistic view of what management demands during difficult times. These managers realize that promotion into management is a process. The pre-promotion activities in the exploration stage develop managerial skills. A 2010 study by the Economist Intelligence Unit found that the motivational ability of the line manager is the most important contributor to employee engagement. Top management values such as vision and charisma are important. Employees crave answers to questions that influence engagement. These are questions such as ‘Am I valuable?’ and ‘Is my career advancing?’ The first-line supervisor is the person who answers these questions. Development Stage of First-Time Manager The development stage begins with promotion from employee to manager. In this stage, the employee is taught the processes and procedures of an administrator. Taking part in the activities in this stage begins before promotion to several months on the job. The activities provide information and on the company policies and procedures that managers must follow. Training includes information on company policies, strategy, and performance management. Explore the corporate website and learn how to promptly find the pertinent information. Managers need information about unit productivity. Learn time management, scheduling and work delegation strategies. Learn common procedures such as how to fill in evaluations and performance appraisals. Problem solving ability and strategic thinking can be a real challenge for new managers. These problems can be shared with experienced co-workers and mentors. First-time managers will find these co-workers useful during the transition period to manager. Those managers who experience problems find mentors useful as they reflect on choices. Training and development professionals match new managers to mentors. Formal mentoring includes regular meetings and scheduled observation times. The informal element includes any activities that the manager may want to engage in where work can be discussed such as fun offsite outings. Informal networking events provide settings that new managers talk about everyday problems with more experienced colleagues. The organization hosts these informal off-site events. Colleagues meet in a friendly atmosphere over coffee. The ideal development stage is three months through two years. The turnover rate of first-time managers is high. Adoption Stage of First-Time Manager The adoption stage begins after the development stage ends. This allows first-time managers time to learn and integrate before advancing to the next stage. The first-time manager has now learned the policies, processes, and procedures of being a manager. The activities in this stage apply to identity, performance, and attitude. When the first-time manager speaks about management actions, she should clearly identify with management. The quality to which the first-time manager changes shows in their performance and attitude. The mentor gives guidance as the first-time manager improves performance. Organizations either benefit from the success or suffer from the failure of first-time managers A succession plan for first-time managers benefits the transition to their new roles, decreases turnover, and increases success and retention. (Plakhotnik & Rocco, 2011). Demonstrate You’re Ready for Promotion What leads to a successful promotion? Create experiences that prepare you to promote and look at the personality traits that benefit or hold you back at each level. All organizations seek common traits such as energy, and strategic thinking. Attention to detail may keep you back. Let go of the details and look at the big picture. Begin to discreetly delegate the details to others and keep track of them without doing everything yourself. Manager Test Flight Potential managers could conduct a brief, test flight experience in the first-time manager role. Are they better as a manager or individual contributor? Afterward, decide whether they contribute better as managers, or remain individual producers. Allow them to choose their path and prepare managers to play their part. Potential managers realize that relationships will change. A discussion about performance expectations of managers helps. This self-directed training includes people management skills, conflict resolution and performance appraisal. This allows first-time managers to better handle the challenges they manage. Development activities include on call manager duty while the manager is away. New managers may also step up as a project manager. This manager test flight empowers potential future managers to have a more realistic frame work to management duties. Make the Transition in your Mind Pick an open time such as the weekend and imagine yourself making the shift. Intentionally dump the old job and seize the new job. Make the shift from the previous position and contemplate a new way think and act. Celebrate your promotion with family and friends. (Watkins, 2013). Managing First Time Managers Allow the freedom to apply systems and use judgment. Never put managers in a position to compromise the trust established with employees. Always provide complete information concerning the organizational strategy. Let the new managers respond to organizational change that reinforces authenticity. Support the first-time manager as they develop a professional identity as a manager. Provide feedback on the quality and timeliness of their work and include areas for improvement. Assure that the new first-time manager has a mentor for coaching and discussions. Give your Team the Credit New managers learn to support the idea of letting others receive the credit. Manager success depends on team success. To acquire the competencies to supervise, motivate, discipline, and coach others, an aspiring manager uses opportunities to practice and perfect these skills. With some modifications in personal approach, your employees grow, and the team gets the leadership it needs. When you begin your first leadership position, you take one of the most important steps in your career. Are your prepared? From Employee to Manager The individual producer abandons one role for another in the transition to manager. When seeking a promotion, it’s your decision to act like a manager. Working as a manager is about self-awareness and a new way of work. Dispose of your pocket protector and begin the steps that inspire passion in others. Managers need coaching to make that change. Becoming a manager is more than just gaining new skills and management training is not enough. At first you may feel hesitant and apprehensive; however, excellent managers reward the business for many years. The difficult part of promotion is that you are closer emotionally to our former peers and their concerns. You are in a position in which you understand management and former colleagues. The responsibility includes demands from your boss and the expectations of those you manage. Before assuming management responsibilities,...
