Project Management Lessons Learned

A Continuous Process Improvement Framework
1. Auflage 2021
ISBN: 978-1-032-09527-1
Verlag: Auerbach Publications

Buch, Englisch, 236 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 365 g

Lessons Learned is an important phase in project management. This is when organizations can pave the way for future project success by documenting mistakes so they are not repeated and recording best practices so they are repeated. This book covers the important role a project management office (PMO) plays in promoting lessons learned. Project managers learn how to improve processes by applying lessons learned. The book emphasizes "actionability," or producing a process improvement that can be acted upon by anyone in the PMO or project team.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Bost, Mel

Fachgebiete

• Technische Wissenschaften Technik Allgemein Technik: Allgemeines
• Mathematik | Informatik EDV | Informatik EDV & Informatik Allgemein
• Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement

Inhaltsverzeichnis

1. Introduction to Processes and Projects as Key Facilitators of Modern Life
2. Understanding and Empowering the Program Management Office (PMO) and Its Influence on Project Lessons Learned
3. What Do I Do If My PMO Can’t Execute?
4. Avoiding Disruption of the PMO by Accidental Adversaries

5. Identifying and Applying Lessons Learned

6. What Is "Leverage" and How Can Project Managers Use It to Their Advantage?

7. The Importance of Reflection and Changing Attitudes in Lessons Learned

8. The Best Time to Document Project Lessons Learned

9. The Actual Cost to Your PMO for Not Capturing and Sharing Project Lessons Learned

10. Applying Project Lessons Learned as a Best Practice for Your Organization

11. Understanding and Using the New Project Framework

12. Recognizing and Using Different Perspectives

13. Dilemmas and Choices Faced by Project Managers

14. Identifying Valuable Candidates for Project Lessons Learned

15. Using the Project Framework to the Benefit of Enterprise Risk Management

16. The Tremendous Impact of Role Models on Project Management Leadership

17. Facilitating a Closer Connection: Lessons Learned, Risk Management, and Knowledge Management

18. Using the Project Framework to Facilitate Technology Development in Projects

19. Using Facilitation and Reframing toward Project Process Improvement

20. Avoiding Traps Where Structure Influences Behavior

21. Lessons Learned from the Application of Organizational Dynamics to the Business Continuation and Emergency Response Environment

22. The Sustainability Imperative
23. Conclusions

24. Summary

Appendix 1. Project Lessons Learned Template

Appendix 2. A Layman’s Guide to Reinforcing and Balancing Loop Behavior and the Resulting Systems Archetypes

Appendix. 3 Systems Thinking and Organizational Dynamics Example—Teen Drivers

Appendix 4. Project Lessons Learned from the Panama Canal Experiences

Appendix 5. Capability Maturity Model Background and Levels of Maturity

Appendix 6. Research as a Major Process

Appendix 7. Scenarios Where Lessons Learned Can Positively Impact Performance and Outcomes

Epilogue

Glossary

References

Über Autor(innen)

Mel Bost is a project management consultant specializing in project lessons learned and best practices. He is currently teaching "project management for research" to digital humanities research students at Arizona State University.

Previously he was a PMO Practice Leader with BOT International. He has conducted lessons learned training in Dubai and in Panama for the Canal Expansion Project.

For over 35 years, Mr. Bost managed major projects for companies Ford Motor Company, Atlantic Richfield (ARCO), UNOCAL, and ConocoPhillips.

Mr. Bost completed his BS Physics/MS Engineering degrees at Georgia Tech and his MS Engineering Science and MBA degrees at The University of Michigan, Ann Arbor.