Employee Surveys in Management

1. Auflage 2009
ISBN: 978-0-88937-295-5
Verlag: Hogrefe Publishing

Buch, Englisch, 478 Seiten, GB, Format (B × H): 164 mm x 235 mm, Gewicht: 914 g

Employee surveys are the central tool for accelerating strategic organization development. They allow managers and consultants to assess an organization on its “soft factors” such as leadership and employee engagement, leading to actions that reduce problems and turn opportunities into tangible results.

This practically oriented book details both the factors to be considered and the steps necessary for developing a successful employee survey process – from administration to action. In doing so, the authors draw upon organizational psychology and survey methodology, as well as their wide practical experience with employee surveys in North America, Europe, and multinationally.

This book not only shows how to plan and execute employee surveys, but also offers a host of models, methods, examples, and theory for what to do afterwards, including standard and nonstandard data analysis, presentations of results to top management, running workshops with managers and staff on the survey results, and planning and implementing actions. It also includes numerous practical tips and handy checklists that go far beyond simple “how-to” recipes. Rather, all recommendations are discussed so that their rationale becomes transparent and adaptations can be made to optimally fit the needs of the particular organization.

Zielgruppe

Industrial and organizational psychologists, HR managers, business consultants, personnel development officers.

Autoren/Hrsg.

Borg, Ingwer

Mastrangelo, Paul M.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management
• Sozialwissenschaften Psychologie Psychologische Disziplinen Wirtschafts-, Arbeits- und Organisationspsychologie

Über Autor(innen)

Mastrangelo, Paul M.
Paul M. Mastrangelo, PhD, specializes in the transformation of employee data into insightful pathways to change. He has over 15 years of experience in psychological assessment, organization development, and adult education. Paul works as a Senior Consultant and Director of New Service Development at Genesee Survey Services, where he has facilitated survey driven change efforts for companies such as Apple, Cisco Systems, Hewlett Packard, Johnson & Johnson, Lyondell, Raytheon, and Polaroid. Paul has over 20 original publications and is a regular resenter at the Society for Industrial and Organizational Psychology's annual conference.
Paul received his PhD in Industrial and Organizational Psychology from Ohio University in 1993 and his BA in sychology from the University of Rhode Island in 1989, where he was inducted into the Phi Beta Kappa Honor Society. He cheers for the Boston Red Sox from Rochester, NY, with his wife, Kim, and his two children,
Ally and Marc.

Borg, Ingwer
Ingwer Borg is Scientific Director at the GESIS-ZUMA academic survey research
institute in Mannheim, Germany, Professor of Psychology at the University of
Giessen, Germany, and Executive Consultant at the Kenexa Research Institute. He
studied experimental psychology (MSc, Tulane), applied psychology (Dipl.-Psych.,
Dr. phil., University of Munich), and mathematical psychology (postdoctoral
research, University of Michigan). Aveteran of some 30 years in employee surveys,
mostly in German-headquartered companies of all sizes, he has been involved in all
conceivable aspects of employee surveys as a cofounder and former partner of HRC
(now Kenexa, Germany). He has authored or edited sixteen books and hundreds
of articles on survey methodology, data analysis, scaling, theory construction, and
various substantive topics of psychology.

Ingwer Borg is Scientific Director at the GESIS-ZUMA academic survey research institute in Mannheim, Germany, Professor of Psychology at the University of Giessen, Germany, and Executive Consultant at the Kenexa Research Institute. He studied experimental psychology (MSc, Tulane), applied psychology (Dipl.-Psych., Dr. phil., University of Munich), and mathematical psychology (postdoctoral research, University of Michigan). Aveteran of some 30 years in employee surveys, mostly in German-headquartered companies of all sizes, he has been involved in all
conceivable aspects of employee surveys as a cofounder and former partner of HRC (now Kenexa, Germany). He has authored or edited sixteen books and hundreds of articles on survey methodology, data analysis, scaling, theory construction, and various substantive topics of psychology.

Paul M. Mastrangelo, PhD, specializes in the transformation of employee data into insightful pathways to change. He has over 15 years of experience in psychological assessment, organization development, and adult education. Paul works as a Senior Consultant and Director of New Service Development at Genesee Survey Services, where he has facilitated survey driven change efforts for companies such as Apple, Cisco Systems, Hewlett Packard, Johnson & Johnson, Lyondell, Raytheon, and Polaroid. Paul has over 20 original publications and is a regular resenter at the Society for Industrial and Organizational Psychology's annual conference.
Paul received his PhD in Industrial and Organizational Psychology from Ohio University in 1993 and his BA in sychology from the University of Rhode Island in 1989, where he was inducted into the Phi Beta Kappa Honor Society. He cheers for the Boston Red Sox from Rochester, NY, with his wife, Kim, and his two children,
Ally and Marc.