The Pfeiffer Annual: Consulting

2012
ISBN: 978-1-118-07391-9
Verlag: WILEY

Buch, Englisch, 320 Seiten, Format (B × H): 220 mm x 287 mm, Gewicht: 1102 g

Reihe: Pfeiffer Annual: Consulting

Offering entirely new content each year, The 2012 Pfeiffer Annual: Consulting showcases the latest thinking and cutting-edge approaches to training and development, contributed by practicing training professionals, consultants, academics, and subject-matter experts. Turn to the Annual for a rich source of ideas and to try out new methods and approaches that others in your profession have found successful. The book is divided into four sections: Experiential Learning Activities (ELAs); Editor's Choice; Inventories, Questionnaires, and Surveys; and Articles and Discussion Resources. The materials can be fully reproduced for training purposes from the accompanying, password-protected website.

Autoren/Hrsg.

Biech, Elaine

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensberatung, Unternehmenssubventionen

Inhaltsverzeichnis

Website Contents xi

Preface xv

The Difference Between Training and Consulting: Which Annual to Use? xxi

Introduction to The 2012 Pfeiffer Annual: Consulting xxv

Experiential Learning Activities

Introduction to the Experiential Learning Activities Section 1

Experiential Learning Activities Categories 5

Movie Memories: Using Cinema as a Doorway to Emotional Exploration 15
Moisés Sznifer, Rea Dennis, and Luciana Medeiros

The Rant: Turning Complaints into Solutions 23
Nancy Jackson

Tweet at Me: Learning About Twitter 29
Allison Michels and Kris Taylor

**Get Unstuck: Using Storytelling for Group Problem Solving 35
Karen Dietz and Lori L. Silverman

The Human Flowchart: Understanding Work as a Process 39
M.K. Key

Who's Got the Power? Experiencing Unequal Resources 45
Terry Murray

EarthWars: Simulating a Negotiation 55
Noam Ebner and Yael Efron

Everything But the Kitchen Sink: Multi-Tasking as a Team 71
Ron Roberts

**Our Uniqueness: Finding What We Share 79
Linda M. Bedinger and Charlotte S. Waisman

Company Merger: Solving Group Problems 91
Rajinder Kaur Sokhi, Devesh Nath Tripathi, and Mitu Mandal

Teamwork Toolkit: Leading More Effective Teams 97
Peter R. Garber

Coach Me: Practicing Practical Coaching Skills 105
Lily Cheng and Peter Cheng

Questionable Questioner: Using the Power of Expectations 109
Cindy Lee Hall

Self-Care as a Strategy: Increasing Leadership Performance 115
Patricia Johnson and Michael Kroth

**My Ideal Leader: Exploring Leadership Development 123
Diane Hamilton

Pleasures and Pains: Understanding Employees' Perceptions of the Organization 129
Parth Sarathi

**One-Minute Speeches: Practicing Change Messages 133
Antoine Gerschel and Lawrence Polsky

Editor's Choice

Introduction to the Editor's Choice Section 139

**Connect to the Values 141
Deborah Thomas

Investing Energy in Career Enrichment 145
Beverly Kaye and Sharon Jordan-Evans

Inventories, Questionnaires, and Surveys

Introduction to the Inventories, Questionnaires, and Surveys Section 149

i Cultural Readiness Scale (CuReS) for Web 2.0 151
Sacip Toker and James L. Moseley

Assessing Your Organizational Performance Management 169
Cynthia Solomon

Articles and Discussion Resources

Introduction to the Articles and Discussion Resources Section 181

Managing in a Multicultural Environment 183
Barbara Pate Glacel

**Conducting a 361 191
Travis L. Russ

**Effective Use of Assessments 201
Jean G. Lamkin

Managing Your Needs Assessment: A Checklist for Planning and Implementation 205
Ryan Watkins and Maurya West-Meiers

**Developing Management Skills: A Process of Continuous Adaptation 213
Mohandas Nair

**The True Story of a Fantastically Successful Team-Building Experience! 223
Linda Raudenbush

Process-Based Role Analysis and Design 233
Avinash Kumar Srivastav

**Coaching: Learning in the Moment 251
Leonard D. Goodstein

Transform Your Firm's Position by Transforming Your Perspective 259
Ramona Riley

Trust or Performance Appraisals: Choose One 267
Wally Hauck

iFive Steps to Engagement: Simple and Practical Methods for Implementing an Employee Engagement Initiative 277
Jennifer Labin

Contributors 285

Contents of the Companion Volume,
The 2012 Pfeiffer Annual: Training 291

iCutting-Edge Topics

**Learning in the Moment Topics

Über Autor(innen)

Elaine Biech is president and managing principal of ebb associates inc, a strategic implementation, leadership development, and experiential learning consulting firm. She is the author and editor of over four dozen books including The Business of Consulting and Training for Dummies. She is also a recipient of the Gordon M. Bliss Award, the highest honor bestowed by ASTD (American Society of Training and Development).